Accurate, focused technical writing and communication
As development and product release cycles accelerate, your technical writing team needs to keep up. Expert Support provides technical writing and editing services, along with user experience writing and design, technology marketing content creation, and more. See our list of services below, and explore each to see all the services we offer.
Technical Writing
Don’t let critical project documentation become an afterthought. Many Expert Support technical writers are former professional engineers. They are practiced experts at understanding your technology and delivering clear, accurate, and timely documentation without overburdening your development team, including:
- User's manuals
- API documentation
- Technical communications
- Internal documents
Technical Writing
Don’t let critical project documentation become an afterthought. Many Expert Support technical writers are former professional engineers. They are practiced experts at understanding your technology and delivering clear, accurate, and timely documentation without overburdening your development team, including:
- User’s manuals
- API documentation
- Technical communications
- Internal documents
Technical Editing
Even the best writers benefit from editing support. We offer a variety of technical editing services—the same services we use in-house—so that you can improve the quality and accuracy of your technical documentation before it reaches your customers. Our copyediting team provides many services, including:
- Developmental editing
- Copy editing
- Proofreading
- Editorial leadership
UX Writing and Design
Designing the user experience (UX) of your software solution or website requires a combination of product knowledge, precise writing, and a deep understanding of customer preferences, needs, and expectations. Expert Support can help you create intuitive user experiences, with services for:
- UX research
- UX design
- UX writing
- UX testing
Technology Marketing Services & Content Creation
In the highly competitive technology market, you need consistent and value-driven messaging that both educates and excites your customers. Expert Support’s technology-focused marketing writers can create focused marketing content for audiences that range from engineers to the C-Suite, including:
- Messaging platforms
- SEO-optimized digital marketing content
- Press releases
- Aligned sales tools
Technical Communication Consulting
Effective communication solves many issues before they become problems. We work with technology teams to help develop, adopt, and improve the communication best practices that tech leaders employ to lead their teams to professional and personal success. Some of the services we offer include:
- Content strategy
- Documentation systems engineering
- Software archaeology
- Assessments and audits
Technical Communication Consulting>
Training and Professional Development
Do you want to become a technical writer? Or do you have professionals in your organization who want to move into a writing role? Expert Support offers technical writing training to help technology professionals advance their careers and improve the efficiency and accuracy of their writing skills, including:
- Technical writing excellence
- Ideal documentation
- Knowledge engineering
- Best practices
Talk to us about how expert technical writing support can help you deliver high-quality, engaging content from your code to your sales tools.
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A Comprehensive Technical Writing and Editing Consulting Company
At Expert Support, our writers come from technology backgrounds. We communicate on a peer level with your experts to understand and explain your products to your customers through clear, concise, and purposeful documentation and marketing content.
Expert Support is your single-source professional services provider for technical writing, editing, UX, consulting, and training.
What we do:
- Learn your technology
- Explain your solutions through clear and effective writing
- Work as part of your team
- Meet your deadlines
- Celebrate your successes
Resources
Tangible Benefits of Excellent Technical Communication
In uncertain times, everyone needs to justify the value they provide. Technical communication excellence (TCE) delivers value in many tangible ways. See how you can justify your budget requests for technical writing help.
Learn More >
The Ideal API Reference
The quality of API documentation is a key differentiator for API providers and directly impacts both API adoption and satisfaction. To be competitive, your API documentation must be excellent. But what does that really mean?
Get the Reference > 
How to Work with a Tech Writer for the Best Results
You have a new software tool or API project, and you know the finished product is going to need good documentation from the code to the user’s manuals. You have hired a tech writer to help. Now what?
Explore Insights >